Quick answer
A workplace evacuation procedure should move people from danger through recognised routes to safe assembly areas, account for occupants, keep emergency access clear and prevent unauthorised re-entry. The procedure must also address visitors, contractors and people requiring assistance.
Key takeaways
- Raise the alarm and call emergency services early.
- Use stairs and designated routes unless the approved plan states otherwise.
- Never delay evacuation to collect belongings.
- Accountability should inform responders but must not trigger unsafe searches by untrained people.
Alarm and immediate action
Occupants should recognise the alarm and know the immediate action expected. Instructions should be accessible to new staff, contractors and visitors.
People should stop work safely where possible, leave by the designated route and follow instructions from wardens or emergency personnel.
Route management
Routes should remain unobstructed, adequately marked and suitable for the occupancy. Wardens should report unsafe or blocked routes and use approved alternatives.
Smoke, fire, chemical vapour or security threats may make the normal route unsuitable. The plan should provide decision authority rather than encouraging people to push through danger.
Assisting people
Planning should cover mobility, sensory, medical and communication needs. Assistance arrangements should be discussed in advance and exercised respectfully.
Visitors and contractors may not understand alarms or routes, so host and security responsibilities should be clear.
Assembly and accountability
Assembly points should be away from hazards and emergency vehicle access. Department or floor coordinators should report accountability status through a defined channel.
Names reported missing should be passed to the command team and SCDF. Untrained occupants should not re-enter to search.
Re-entry and learning
Only the authorised controller or public emergency authority should permit re-entry. Silence of the alarm is not by itself permission.
After a drill or real evacuation, review alarm audibility, route use, time to clear, assistance, accountability and communication. Correct systemic problems rather than blaming individuals.
Frequently asked questions
Should people use lifts?
Follow the approved evacuation plan and fire-safety instructions. Ordinary lifts are generally not used during a fire evacuation unless specifically designed and directed for that purpose.
What should a warden check?
Only the assigned areas and only where safe, without delaying their own escape.
What if the assembly area is unsafe?
Use the planned alternative or follow instructions from the incident command team or emergency services.
Related IIMP guides
Build workplace incident-management capability
Explore AAT Training Hub's Implement Incident Management Processes course for personnel with emergency command and coordination responsibilities.
View the IIMP courseOfficial references
Singapore Civil Defence Force: Company Emergency Response Team and Emergency Response Plan guidance. Ministry of Manpower and WSH Council: workplace safety, emergency preparedness and risk-management guidance. Always verify the latest requirements for your premises.